Privacy Policy

BG Metals Ltd Trading as BullionGiant.com Privacy Policy:

This statement sets out how BG Metals Ltd (“we”,”us”,”BullionGiant”) uses and protects any and all information that you provide us when you use this website, call us or visit us.

If we make changes to this policy we will update our website. We will be what is known as the ‘Data Controller’ of the personal data you provide to us, and we will sometimes refer to ourselves in this notice as “we” or “us”. By Data Controller, this means BG Metals Ltd determines the purposes and way in which any personal data are, or will be, processed.

We are committed to ensuring that your privacy is fully protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. We are registered with the Information Commissioner’s Office, Registration number ZB291223.

All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. Looking after the personal information that you share with us is very important and we want you to be confident that any of your personal data is kept safely and securely and to understand how we use it to offer you a better website experience.

BG Metals Ltd may change this policy from time to time by updating this page.

WHAT INFORMATION WE COLLECT
We may collect certain information when you use this website, call us or visit us and as part of our order processing procedure.

Information collected and retained by us will include:

Your full name, date of birth, postal address, email address and telephone number.
Your IP address from where the order has been placed.
Details of all orders you place with us.
Delivery details.
ID verification details obtained as part of our order processing.
Personal Information provided by you in order to conduct appropriate anti-fraud checks.

WHAT IS DONE WITH THE INFORMATION COLLECTED
We require this information to provide you with a better service, and in particular for the following reasons:

So that we can process your orders.
Internal record keeping for regulatory and accounting purposes.
To send promotional emails about new products, special offers or other information using the email or postal address which you have provided.
Marketing and re-marketing purposes
Feedback of service received

KEEPING IN TOUCH WITH YOU
If you decide you do not want to receive information from us which may include stock updates, promotions and general market information you can request that we stop by contacting the Data Protection Officer in the following ways:

Writing to us at: 3 Hardman Street, 10th Floor, Spinningfields, Manchester, M3 3HF

Emailing: [email protected]

Calling: 0800 433 2424

Clicking the Unsubscribe link within the email sent to you.

LINKS TO OTHER WEBSITES
There maybe links on our website to other websites. If you decide to visit these websites please note that we have no control over any data that may be collected.

You should check the privacy policy for that website.

We cannot be held responsible for any data that is given by yourselves to other websites or companies.

INFORMATION SECURITY
We are committed to ensuring that your information completely secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

ACCESSING YOUR PERSONAL INFORMATION
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to our registered address.

CONTACT INFORMATION
Our contact information is:

Registered Address: 1 Roe Street, Macclesfield, Cheshire, SK11 6UT
Trading Address: 3 Hardman Street, 10th Floor, Spinningfields, Manchester, M3 3HF
Phone: 0800 433 2424
Email: [email protected]

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